What is included in your order?
Prices are quoted on printed and fully assembled items. Unless specified otherwise, a matching metallic envelope is always included.
When will I receive my invitations?
Orders take 1 to 4 weeks to be completed and sent to you. We work on the basis of a need by date. When ordering, please specify when you need them by. Please do not leave ordering invitations to the last minute. When ordering samples, please allow up to 14 days for them to be sent during busy periods of the year.(May to March)
What if I need my invitations in a hurry?
We can complete your order sooner if required. When filling out your details, we ask you when you would like everything by. If your order is urgent, You will need to email us beforehand to make sure we are able to fit you in.
I need to order more invitations.
Re-ordering is simple. just send us an email with your names and order number and how many you require. In some cases you may need to order a minimum of three invitations as once a sheet is cut it cannot be used again.Please note as of January 1st, 2012 a $15.00 fee will apply on re-orders.
Can I make changes to the invitations on your website?
We specialise in custom made invitations. If you need colours changed or a completely different theme, you can either call or email us and we can discuss your requirements. You are also more than welcome to make an appointment to see us if this is convenient on your behalf. Otherwise, when making changes, it is a good idea to order sample in case it isn't to your liking.
What is partial DIY?
Partial DIY is when items are printed and cut but you elect to assemble and stick yourself. You can order your items through the cart but please specify that you would like partial DIY in the information request from you in the order form. A refund will then be applied and credited bact to you. The shopping cart calculates only fully assembled items at this stage.
Delivery
The Delivery price is an estimate only. All orders are sent by either express post, registered post or personally delivered. As a general guide: Invitation orders are $20.00, paper orders $15.00, placecard orders $15.00, samples $10.00. Prices will be adjusted if needed.